We're thrilled you are considering KYNAH for your trousseau! We have built and perfected our very own process to ensure a timely and accurate delivery of your KYNAH order to you.
Book an Appointment
Book a 1:1 Appointment with a KYNAH Sytlist. These appointments can be virtual or at our flagship store in Los Angeles.
Ps. Don't forget about the men. We also offer appointments for the Groom.
Finalize the Details
Narrow down the looks: Work with your stylist to finalize your looks and customizations, if any.
Final Measurements may be taken in-store or virtually with our custom measurement guide.
Our stylist will work with you to confirm all the details in your KYNAH confirmation form prior to starting production - including your delivery timeline.
Where the magic happens. Maybe something here about your trousseau being cared for and crafted by the finest artisans and craftsmen in India
KYNAH Quality Check
Our office in India thoroughly checks and ensures the piece is up to the KYNAH standard. You will get a photo for your approval prior to shipping from our office in India directly to you.
Bridal Process FAQs
To ensure that you have the best KYNAH Bridal experience possible, we recommend booking an appointment if you are a bride, groom, or looking for customizations.
For those simply looking to browse off-the-rack items or order a standard size, feel free to drop-in during our limited walk-in hours. However, keep in mind that try-ons of bridal pieces or designers, such as Seema Gujral or Amit Aggarwal, are not permitted during walk-in hours.
Our store offers personalized appointments with dedicated stylists who are passionate about helping you find the perfect outfit or customize a piece that suits your needs. Our stylists are available to guide you through the store, assist with trying on pieces, and answer any questions you may have.
We encourage appointments for brides and anyone who is looking to customize a piece so that we can provide you with individualized attention and offer a tailored experience.
We are able to customize a selection of items. This varies based on the designer and item. Customizations available include color, blouse cut, and measurements.
To customize an item below $1500, there is an additional $100 fee.
We do not do fully custom designs.
For a small fee, we will reserve the space and have one of our experienced stylists on hand to answer any questions, provide styling advice, and help you make your final decision. Please note that as of September 1, 2022, the fee will become nonrefundable.
As much as we would love to have a sangeet party in the store, we believe that these fittings should be intimate. We want to focus on you! Because of this, we are allowing only two guests per party. Please note we will not be flexible on this policy.
Yes definitely! You are welcome to purchase any item we have in store off of the rack.
We do not offer tailoring services at this time. We are not associated with any tailors or seamstresses.
If you plan on having our team take your measurements, please bring:
- Shoes/heels with the height you plan on wearing for your event
- Regular bra - this is required even if you aren’t going to wear one the day of so that we can properly position the built-in cups. In the case you do not have these, we will be unable to take your measurements in-store.
It can also be nice to have leggings for ease of changing in and out of outfits
Production timelines vary by item and designer and are listed on the product page.
For heavy bridal pieces, and certain designers, we require Brides to finalize and order a minimum of 5 months prior to their event. Please note that KYNAH does not take rush orders. You can definitely shop our in-store selection if you are in a rush!
We require 24 hours notice should you need to cancel or reschedule your appointment. Since we are appointment only, we can only take a limited amount of appointments.
All items are final sale. Once the order piece is paid for, we can not make any changes and you are in a contractual agreement to follow through with the item chosen.