To apply, please email your cover letter and resume to careers@shopkynah.com. 

We are current hiring for the following positions (detailed below) 

• Store Manager (Full Time, Los Angeles)

Store Manager, KYNAH LA Store (Full Time, Los Angeles)

**weekends required** 

About KYNAH LA KYNAH LA is a luxury fashion brand specializing in South Asian-inspired bridal and occasion wear. We provide a personalized shopping experience that blends tradition with modern luxury. We are seeking an exceptional Store Manager to oversee in-store operations, manage a dynamic team, and ensure successful sales and customer engagement at pop-up events.

Role Overview As the Store Manager, you will lead the in-store team, oversee operations, and create seamless customer experiences. This role requires an experienced, hands-on leader who excels in both store and event environments, with the ability to manage customer relationships and guide a team to success.

Key Responsibilities

Team Leadership and Coordination

• Lead day-to-day operations of the in-store team
• Manage Shipping Coordinator, Bridal Stylists, and Sales Assistant
• Provide leadership and mentorship to create a high-performance environment
• Manage store and pop-up event schedules

Pop-Up Event Management

• Oversee sales and team performance at KYNAH LA pop-up events
• Assist with event setup, design, and strategic decision-making
• Collaborate with executive team on event goals and marketing initiatives
• Analyze event success through sales tracking and customer feedback

Sales and Customer Engagement

• Drive sales in-store and at pop-up events
• Conduct personal bridal appointments and take measurements
• Follow up with clients post-purchase
• Seek new sales opportunities and provide exceptional customer service

Operations and Reporting

• Manage inventory, customer appointments, and sales reporting
• Track sales performance and customer interactions
• Collaborate with team and leadership to address operational challenges

Leadership and Strategic Decision Making

• Ensure consistent, high-quality KYNAH customer experience
• Provide inspiring leadership across store and event environments
• Lead by example with exceptional customer service

Goals and Objectives

• Ensure smooth operations and exceptional customer service
• Meet or exceed sales targets
• Drive customer satisfaction and loyalty
• Support team growth and sales achievements
• Contribute to KYNAH LA's strategic development

Qualifications

Experience

• 4–6 years in retail or boutique management
• Focus on luxury fashion, bridal, or high-end customer service

Skills

• Proven leadership and team management experience
• Excellent organizational and communication abilities
• Strong sales skills with customer-focused approach
• Precise measurement and appointment management
• Event management expertise

Attributes

• Inherent leadership capabilities
• Results-driven with passion for sales and customer satisfaction
• Highly adaptable across store and event environments
• Exceptional problem-solving skills 

To apply please email careers@shopkynah.com.