We are based in sunny Los Angeles, California! Our flagship store is in Santa Monica by appointment only with limited walk-in dates. Schedule your appointment here.
All of our clothes are made with love in India by the finest artisans and craftsmen.
While we try our best to display the color as accurately as possible, there may be slight variations in the color of the fabric, dyes, prints, or embroideries due to the handmade nature of the garments.
Shipping & Delivery
Please check the product pages for exact delivery dates.
Ready to Ship pieces ship in 1-2 days business days from Los Angeles and India. All orders placed between Friday-Sunday will be shipped out on the next business day (typically Monday).
For quicker delivery requests, please email us at firstname.lastname@example.org.
Ready to Ship orders are shipped from Los Angeles and India. Made to Order items are shipped from our Delhi offices.
Shipping fees vary for ready-to-ship orders and are calculated at checkout. For all other items, we offer a flat rate of $25 USD for worldwide shipping!
Please note that all customs and duty fees are the customer's responsibility to pay.
USA: Any made-to-order or ready-to-ship orders above $800 are subject to incur import fees which is the customer's responsibility to pay. This typically ranges from 6-12% of your total order value. This payment is necessary to release your order from customs and unfortunately are not set or regulated by us.
If the charge you are asked to pay by DHL is more than 12% of your total order, there might be a mistake on DHL's side, you can dispute these charges by emailing Duty_Disputes@dhl.com
Please note that all customs and duty fees are the customer's responsibility to pay. Any made-to-order orders above $800 do incur import fees which is also the customer's responsibility to pay. Some shipments will be sent on a DDU (Delivered Duty Unpaid) basis, and you will be charged duties and taxes by the shipping provider when they deliver your order. Payment of these is necessary to release your order from customs.
The United Kingdom and Canada require duty upon arrival for ALL shipments, no matter what the total of your order is. Payment of this is necessary to release your order from customs and unfortunately are not set or regulated by us.
Please contact your local customs office if you have any questions regarding the duty fee for your order.
Sizing & Customizations
We recommend ordering a larger size to allow for alterations from your local tailor.
If you would like to explore our custom sizing services, please email email@example.com for assistance.
We offer custom measurement, color, blouse cut, and sleeve customization services for most made-to-order products.
Customization costs vary by designer and item.
For items below $1500 there is an additional $100 service fee to customize.
We do not do fully custom designs.
To explore our customization services, please email firstname.lastname@example.org.
Returns & Refunds
Made to Order clothing is final sale. Menswear and Ready to Ship items below $600 are eligible for return for store credit unless stated as final sale (USA Only). Please read our Returns & Exchanges policy for further details. Please email email@example.com for assistance.
We allow 24 hours from order time to cancel your order. After that, we are not able to cancel the order. To do so, please email firstname.lastname@example.org.
We would hate for this to happen! Please let us know of all disputes within 7 days of receiving the item and we will do our best to resolve this for you as soon as possible! After that, we will no longer be able to accept any disputes under any circumstances.