The KYNAH NYC Pop-Up is appointment only with a few walk-in dates and times. We encourage all brides or anyone who is looking to customize a piece to book an appointment. Each appointment includes 1 dressing room.

During your appointment, you will have a dedicated stylist to help guide you through the store, try on pieces, and answer any questions you may have.

Walk-in times will be released soon! Please note we do not try-ons of certain Bridal designers (Seema Gujral, Amit Aggarwal, etc) during walk-in hours. We also do not take custom orders at these times. To customize or try on bridal wear, please book an appointment.

The fee is for us to block off the private dressing area and book a KYNAH stylist to help answer any questions you may have, style you, and help you make your decision! The fee is non-refundable.

We will have a special curation for the NYC Pop-Up from KYNAH designers including Arpita Mehta, Seema Gujral, Ridhi Mehra, Ritika Mirchandani, Bhumika Sharma and so many more. Please note we do sell off the rack so inventory fluctuates daily.

Yes. If you are looking to customize your look, we require booking an appointment rather than walking into the store. Please note we do not do fully custom designs. 

As we are in town for a short time, we are not able to accommodate in-person follow-up appointments at this time. For an additional in-person appointment, an additional appointment is required. We are happy to schedule a zoom call with our team to finalize your order. 

Production timelines vary by item and designer.

For all brides, KYNAH requires there be at least a 1.5 month (6 week) gap between the delivery timeline and event date. This means that for any bridal pieces that take 12 weeks, we require the bride to purchase and finalize 19 weeks in advance. 

As much as we would love to have a sangeet party in the store, we believe that these fittings should be intimate. We want to focus on you! We've found that too many people makes the decision more stressful. Because of this, we are allowing only two guests per party. Please note we will not be flexible on this policy. Each appointment includes 1 dressing room only.

Yes definitely! You are welcome to purchase any item we have in store off of the rack.

We do not offer tailoring services at this time. We are not associated with any tailors or seamstresses. 

If you plan on having our team take your measurements (please note you must request this service in advance), please bring

• Shoes/heels with the height you plan on wearing for your event
• Regular bra - this is required even if you aren’t going to wear one the day of so that we can properly position the built-in cups. In the case you do not have these, we will be unable to take your measurements in-store.

Nice to haves:

• Leggings: to easily change in and out of the outfits

Here at KYNAH, we pride ourselves on delivering what we promise and in a timely manner. We have our own quality check office in New Delhi, India which takes detailed photos and reports of every item ordered through us.

All items are final sale. Once the order piece is paid for, we can not make any changes and you are in a contractual agreement to follow through with the item chosen.

We require a full payment upfront for all pieces purchased at the pop-up.

We require 72 hours notice should you need to cancel or reschedule your appointment. Since we are appointment only, we can only take a limited amount of appointments. 

We look forward to meeting you soon!