Please review KYNAH's Full Return & Exchange Policy.
Final Sale Items:
- Ready-To-Ship above $600
- Made-To-Order / Pre-Order Items
- Customized Items
- ALL Sale Items
- All Items Marked as “Final Sale”
- Ready-to-Ship Items under $600 USD (International ONLY)
Eligible for Return (Store Credit Only)
These products will be eligible for a return if the return is postmarked within 7 days of the date the order was delivered to you, for Store Credit Only. It is your responsibility to let us know if you will not be home at the time of your delivery. We strictly do not make any exceptions:
- Ready-To-Ship under $600 USD (USA ONLY)
- Menswear (USA ONLY)
Please note that all customs and duty fees are the customer's responsibility to pay.
USA: Any made-to-order orders above $850 do incur import fees which is also the customer's responsibility to pay as the customer is the importer per USA Customs Laws.
Some shipments will be sent on a DDU (Delivered Duty Unpaid) basis, and you will be charged duties and taxes by the shipping provider when they deliver your order. Payment of these is necessary to release your order from customs. Please contact your local customs office if you have any questions regarding the duty fee for your order.
- AKAnjali K.Verified BuyerI recommend this productRated 5 out of 5 stars1 year ago5 Stars
My experience with KYNAH was so seamless and relaxed! With travel restrictions in play, I knew I had to find a US-based boutique for my reception dress. Problem was, I didn't find anything that was exactly what I was looking for. Enter KYNAH. I was able to experience their virtual consult as well as go to the LA pop-up in person. The fact that they had both options available helped me out a ton, as I live on the East Coast and couldn't make the NY pop up. When Simran mentioned to me that they could do every customization I was looking for, Made in India, and had a sense of security around quality and on-time delivery - all at a reasonable cost - I knew they were the ones. Simran kept in touch with me through the entire production period and answered all of my questions. When the dress finally arrived, it completely surpassed my expectations and I could not be more excited to wear it on my wedding day!KKYNAH1 year agoHi Anjali, we are so happy you loved your lehenga and our customer service. We are so happy to hear that we could customize your piece exactly as you had envisioned! We would love to have you share some photos with us! Thank you so much for this wonderful review!