Please review KYNAH's Full Return & Exchange Policy.
Final Sale Items:
- Ready-To-Ship above $600
- Made-To-Order / Pre-Order Items
- Customized Items
- ALL Sale Items
- All Items Marked as “Final Sale”
- Ready-to-Ship Items under $600 USD (International ONLY)
Eligible for Return (Store Credit Only)
These products will be eligible for a return if the return is postmarked within 7 days of the date the order was delivered to you, for Store Credit Only. It is your responsibility to let us know if you will not be home at the time of your delivery. We strictly do not make any exceptions:
- Ready-To-Ship under $600 USD (USA ONLY)
- Menswear (USA ONLY)
Please note that all customs and duty fees are the customer's responsibility to pay.
USA: Any made-to-order orders above $850 do incur import fees which is also the customer's responsibility to pay as the customer is the importer per USA Customs Laws.
Some shipments will be sent on a DDU (Delivered Duty Unpaid) basis, and you will be charged duties and taxes by the shipping provider when they deliver your order. Payment of these is necessary to release your order from customs. Please contact your local customs office if you have any questions regarding the duty fee for your order.
- AMArjun M.Verified BuyerI recommend this productRated 5 out of 5 stars2 years ago5 Stars
Absolutely loved the outfit!KKYNAH2 years agoWe're so glad you loved the outfit, we think you look stunning!!!
- SSalimahVerified BuyerI recommend this productRated 5 out of 5 stars3 years ago5 Stars
Thank you sooo much KYNAH for making this new momma feel really beautiful!!! Thank you for working with me on all the measurements! Having my gorgeous outfit arrive and FIT PERFECTLY when nothing in my wardrobe fit anymore was truly magical! Thank you for the AMAZING customer service! Can't wait to order more!KKYNAH3 years agoSalimah! So glad to hear your experience was wonderful and that you loved the outfit. You and your newborn are beautiful!!
- NBNandini B.Verified BuyerI recommend this productRated 4 out of 5 stars3 years ago4 Stars
The outfit was absolutely gorgeous! Customer service was really great too all throughout. However, the sizing was off even though I ordered a 5’ ankle length, it was a good 4 inches too long. So, I got it tailored after receiving it.KKYNAH3 years agoHi Nandini, We're so glad you loved your kaftan! You look amazing.
- FHFaatima H.Verified BuyerI recommend this productRated 5 out of 5 stars4 years ago5 Stars
I was so comfortable while looking so glam. Recieved loads of compliments, it truly felt so effortless to put on and go. My only occasional hindrance was I noticed the gold foil bits in the top layer would get stuck to the inner dress from sitting down, and I'd have to pull the two apart each time I got up.KKYNAH3 years agoThanks for the kind review Faatima! You look stunning in the kaftan.
- HEHoor E O.I recommend this productRated 5 out of 5 stars4 years ago5 Stars
Very elegant outfit! I got so many compliments.It is very comfortable and breathable but in the same time very stylist and just simply gorgeous.KKYNAH3 years agoThanks for your review! The kaftan looks great on you.