The KYNAH Bridal Process
Congrats on your upcoming wedding! We're thrilled you are considering KYNAH for your trousseau! We have built and perfected our very own process to ensure a timely and accurate delivery of your special KYNAH Bridal Piece to you.
Step 1: Book an in-person appointment at our KYNAH Los Angeles store to try on some of our looks in person.
Can't make it in? Contact us at firstname.lastname@example.org and one of our online stylists would be happy to assist via email! We will help answer any questions and show you style options as well.
Step 2: Finalize the Details - customizations, measurements, and orders
In-store appointments: In the store, we will take your measurements and help finalize any changes or details of the order.
Online: Once you are ready to place an order, our online team will email you a custom measurement guide where you can input your details and requirements.
Step 3: Payment
Next, we will send you over an invoice for your pieces. We require payments upfront, or in installments via Affirm.
Step 4: Contract and Production
Once the payment is received, we will send you over a confirmation form which will detail all changes, delivery timelines, and policies for your review. We will then put your piece into production. We will be quiet during this time, but rest assured we will be working on your dream piece!
Step 5: Alterations
While your outfit is in production we recommend doing some research on a tailor prior. Although we will be making our outfit to your current measurements, you should anticipate needing minor alterations to get the perfect fit. This is a standard part of the bridal outfit process across the industry that most women aren’t aware of when they are purchasing their product. Please note KYNAH does not pay for alterations nor are we associated with any tailors, so when figuring out your budget it is best to keep this in mind.
Step 6: Quality Check + Approvals + Shipment
Once your order is ready, we will send over a photo for your approval before shipping it directly from our office in India to you. Our team in India carefully quality checks each aspect of your piece to ensure a perfect delivery.
Step 7: Get Married!
What is the difference between shopping designer collections from KYNAH and directly from the designer?
Our HQ is in LA so not only can we be in your time zone, but also understand your preferences and can help you get to your dream look. Also, we have our own quality check team in India that helps triple check everything to ensure it is exactly what you ordered.
Can you show me other KYNAH brides?
We feature some of our KYNAH brides on our Bridal Blog here.
Do you offer payment plans?
We partner with Affirm to provide payment plans for our customers to best suit their needs.
Do you customize?
Yes! We are able to customize the blouse color, cut, and measurements of most of our bridal range above $1000. We do not do fully custom styles.
Who designs the outfits?
KYNAH is a collective of 30 of the best designers around India. Which means we have access to all 30 designers full range for bridal pieces.
How does KYNAH ensure my outfit will fit?
We make all bridal outfits to your measurements provided to avoid major alterations. That being said, you should still anticipate needing alterations to get the perfect fit. This is standard in the wedding outfit process.
Have any other questions? Please email us at email@example.com and we would be happy to assist you.