Return & Exchange Policy

Returns are accepted for store credit only on eligible U.S. orders. A return processing fee will be deducted from your credit total. Returns must be initiated within 7 days of delivery and meet all return conditions.

Eligible for Return (Store Credit Only):

  • Ready-to-Ship under $600 (U.S. only)

Final Sale – Not Eligible for Return:

  • Made-to-Order / Pre-Order
  • Ready-to-Ship over $600
  • International orders
  • Accessories
  • Customized or Sale items
  • Items marked “Final Sale”

To request a return or exchange, email hello@shopkynah.com with your order number. Exchanges are addressed on a case by case basis.

Review our full return policy here