Return & Exchange Policy
Returns are accepted for store credit only on eligible U.S. orders. A return processing fee will be deducted from your credit total. Returns must be initiated within 7 days of delivery and meet all return conditions.
Eligible for Return (Store Credit Only):
-
Ready-to-Ship under $600 (U.S. only)
Final Sale – Not Eligible for Return:
-
Made-to-Order / Pre-Order
-
Ready-to-Ship over $600
-
International orders
-
Accessories
-
Customized or Sale items
- Items marked “Final Sale”
To request a return or exchange, email hello@shopkynah.com with your order number. Exchanges are addressed on a case by case basis.
Review our full return policy here.