Please review KYNAH's Full Return & Exchange Policy.
Final Sale Items:
- Ready-To-Ship above $600
- Made-To-Order / Pre-Order Items
- Customized Items
- ALL Sale Items
- All Items Marked as “Final Sale”
- Ready-to-Ship Items under $600 USD (International ONLY)
Eligible for Return (Store Credit Only)
These products will be eligible for a return if the return is postmarked within 7 days of the date the order was delivered to you, for Store Credit Only. It is your responsibility to let us know if you will not be home at the time of your delivery. We strictly do not make any exceptions:
- Ready-To-Ship under $600 USD (USA ONLY)
- Menswear (USA ONLY)
Please note that all customs and duty fees are the customer's responsibility to pay.
USA: Any made-to-order orders above $850 do incur import fees which is also the customer's responsibility to pay as the customer is the importer per USA Customs Laws.
Some shipments will be sent on a DDU (Delivered Duty Unpaid) basis, and you will be charged duties and taxes by the shipping provider when they deliver your order. Payment of these is necessary to release your order from customs. Please contact your local customs office if you have any questions regarding the duty fee for your order.